Wednesday, February 24, 2010

Ray Morgan Company Supports TITO #TITO

The amount of information an auditor can get from the TITO system is amazing, says Doyle, one of the first auditors at Argosy to work with the new technology. An auditor can quickly look for inconsistencies throughout the system, comparing the tickets issued by the slot machines with the tickets redeemed in the count room, or examining why a cage near a certain group of machines is not redeeming as many tickets as other cage stations.
Best of all, Doyle says, auditors can reduce the frequency of time-consuming hopper tests, which involve choosing a random sampling of machines, dumping out the coins, counting that money, and reloading the machines. Handling the coins is a dirty job.
Tickets, on the other hand, come out of the machine freshly printed, each with its own unique validation number and bar-coding. "Once you have that ticket, it's just like holding money," says Brian Casey, marketing manager for IGT Gaming Systems. Of approximately 130,000 TITO gaming machines in the United States, about 70,000 used in 139 casinos operate on the EZ Pay Ticket System from IGT.
TITO is still relatively new, accounting for a fraction of as many as 700,000 gaming machines in North America today, Casey says. Oddly enough, the coinless machines installed in the past two-plus years are still equipped with hoppers that casinos have to disconnect.

That's because early on, much of the industry feared casino patrons would not accept the new technology because they would miss the "ka-ching" sound of the money dropping out of the machine and the feel of the coins in their hands.

Tuesday, January 6, 2009

Tachi had the need to have a physical copy (or electronic image) for auditors. Tachi was already running the ticket thru a small check scanner at the cashiers counter to capture the barcode value (in order to validate the ticket). The rest of the data was captured already at the time of the printing of the ticket. We are then scanning it a second time down in the vault so that the physical ticket can be discarded....................

TITO tickets are issued to customers, customers eventually cash them in… after the cashier balances, tickets are stored in bankers boxes in a storage rooms.

So, the basic, most fundamental solution is the long-term storage and retrieval of TITO tickets.

How long do you store tito tickets ?

Do you store them electronically or in paper format?

Are you running out of storage ?

Are the tickets safe from fire/flood/theft/vandalism ?

How long does it take you to find a ticket when you need to research an issue ?

Monday, December 29, 2008


What is Ticket-In Ticket-Out?

Ticket-In Ticket-Out (TITO) is a new, patented technology that lets a slot machine print out your slot winnings on thermal paper, including a bar code. Once you cash out from a TITO machine, you can redeem your winnings at a cashier station or insert your ticket into another TITO machine and continue play.

Why Ticket-In Ticket-Out?

TITO technology has many benefits. It reduces wait time for machine service, simplifies jackpot payments, eliminates the need for heavy coin buckets, and makes your valuable playing time far more fun!

How do I use Ticket-In Ticket-Out?

Insert ticket or currency into a machine, just like you would normally do. When you’re done playing at a machine, press the “cash out” button and your credits will be printed on a TITO ticket. Once you have your TITO ticket, you can redeem it at a casher station or insert it into the bill acceptor of another TITO machine. Your credits will be posted on the machine and you can begin play.

Where do I redeem my TITO ticket for cash?

You can take your ticket to any cashier’s cage location to redeem for cash.

Call Scott Salisbury